The ESG Illusion: Reclaiming Impact Over Optics
High ESG scores dazzle. But beneath the glow, rivers are poisoned, workers exploited, and communities erased from the narrative. What began as a beacon for ethical business now risks becoming its mask. This article dismantles the illusion—revealing how ESG, when stripped of integrity, rewards disclosure over justice. If ESG is to guide the future, it must move beyond performance theater and toward lived accountability.
Introduction—ESG at a Crossroads
Environmental, Social, and Governance (ESG) criteria have
been heralded as a seismic shift towards ethical business practices, aiming to
redirect capital to foster sustainable development across industries. Initially
conceived as a mechanism to hold companies accountable and drive societal
benefits, ESG has evolved into a framework that, paradoxically, can often
celebrate intent over actual impact. This paradoxical nature of ESG is
particularly highlighted in recent literature, revealing a growing frustration
that the current implementations of ESG are too focused on optics rather than
genuine outcomes. Several studies underscore the idea that the promise of ESG
is being undermined by the superficiality of corporate reporting and the
manipulation of performance metrics to create pleasing narratives for investors
while neglecting true sustainability efforts (Clementino & Perkins,
2020)(Chebbi & Ammer, 2022; .
One of the critical failings of the ESG model is its
tendency to reward firms for their commitment to social responsibility without
a rigorous verification of the actual impact. Researchers suggest that
companies frequently adopt an "opportunity-seeking" stance, actively
conforming to ESG ratings to gain a competitive advantage while sometimes
engaging in practices that are fundamentally antithetical to ESG principles
(Clementino & Perkins, 2020). This aligns with claims made by more recent
studies illustrating that many corporations are effective at marketing their
ESG credentials but less successful at implementing practices that engender
significant, positive societal or environmental outcomes (Aboud & Diab,
2018; (Chebbi & Ammer, 2022; .
Moreover, the disparity between ESG disclosures and
real-world impacts poses substantial ramifications for stakeholders,
particularly investors. Studies suggest that retail investors often struggle
with assessing the moral implications of corporate behaviors closely tied to
ESG criteria, emphasizing that meaningful engagement with ESG issues
substantially influences investment decisions (Nafisa et al., 2023). Therefore,
there is a pressing need to overhaul the current ESG frameworks to prioritize
genuine transparency and engage more directly with the communities affected by
corporate actions (Chebbi & Ammer, 2022; .
1. The Mechanisms of ESG Ratings and Corporate Behavior
The correlation between how corporations respond to ESG
ratings and their genuine practices illustrates a complicated landscape. It is
often the case that companies manipulate ESG metrics to convey a false image of
their sustainability efforts Zeng et al., 2025). This greenwashing poses
significant challenges when assessing actual corporate performance against
community expectations and environmental needs. For instance, certain
companies, while scoring well on ESG metrics, have contributed to environmental
degradation through practices that conflict with their publicly stated
commitments (Aboud & Diab, 2018; Zeng et al., 2025).
Moreover, the plurality of ESG standards available can lead
to inconsistencies and lack of comparability across firms, fueling confusion
among consumers and investors alike (Lee & Rhee, 2023). Such discrepancies
on what constitutes 'acceptable' behavior under various ESG metrics create room
for companies to exploit the gaps and present themselves favorably without
meaningful accountability Duan et al., 2023). Consequently, this has raised
alarms within the academic community, pushing for a more coherent and
standardized approach to ESG that better reflects the actual performance
(Chebbi & Ammer, 2022; Piccioni et al., 2024).
2. ESG Disclosures: Validity and Impact on Firm Value
The literature points to diverging findings regarding the
impact of ESG disclosures on firm value, demonstrating both their capacity to
attract investment as well as criticisms regarding the authenticity of such
disclosures (Aboud & Diab, 2018; Arvidsson & Dumay, 2021). Some studies
affirm that positive ESG practices correlate strongly with enhanced firm value,
as they can lead to lowered risks and increased attractiveness to socially
conscious investors (Li & Chengshu, 2023). However, the quality, consistency,
and validity of these ESG disclosures remain contested among scholars and
practitioners alike (Aboud & Diab, 2018; Arvidsson & Dumay, 2021).
This creates a ferocious cycle where companies, incentivized
to project a favorable ESG image, may prioritize superficial disclosures that
meet stakeholder expectations but do not genuinely reflect their operational
realities (Zhang & Liu, 2024). Such a dynamic calls for stricter scrutiny
and regulation in the realm of ESG to prevent exploitative practices and
reinforce accountability. Moreover, engaging stakeholders in discussing ESG
criteria, in ways that prioritize community welfare and ecological integrity,
could serve as a disruptive corrective to existing paradigms (Abdullah et al.,
2024).
3. The Evolving Nature of Corporate Accountability
Through ESG
As the field continues to evolve, the integration of ESG
performance metrics into executive compensation packages is a prominent trend.
Stakeholders suggest that tethering executive remuneration to ESG results can
motivate corporate leadership to prioritize sustainable practices and
stakeholder welfare over short-term profit maximization (Ahmed et al., 2024;
Yin, 2024). This approach seeks to align corporate strategies with broader
social and environmental goals in a manner that does not merely seek to 'tick
boxes' but instead works towards substantial improvements in company practices.
In doing so, it could address some of the criticism surrounding the current ESG
frameworks (Ahmed et al., 2024; Ge et al., 2022).
Furthermore, the integration of technological advances, such
as artificial intelligence and blockchain, offers significant potential for
enhancing transparency in ESG-related data. Emerging frameworks propose
utilizing these technologies to validate claims made by companies about their
ESG initiatives, potentially leading to a more robust and trusted approach to
corporate responsibility (Liu et al., 2024; Espahbodi et al., 2019). Such
innovation signals an opportunity for the establishment of a more equitable
relationship between corporations, investors, and communities, facilitating a
shift from aspirational goals to actual accomplishments in the realm of ESG.
4. The Role of Stakeholders and Broader Society in
Shaping ESG Outcomes
For ESG frameworks to reach their full potential, a
reevaluation of how businesses engage with their stakeholders is paramount.
Stakeholder theory emphasizes the necessity of involving all parts of society,
encompassing not just shareholders but also employees, customers, and local
communities, in the decision-making processes of corporations (Kostyuchenko et
al., 2024). Studies show that robust stakeholder engagement is directly
correlated to lasting corporate success and sustainability outcomes, as it encourages
companies to address the needs and expectations of their wider environment
authentically (Zhang & Liu, 2023; Cheng et al., 2022).
In practice, this can manifest through engaging local
communities in corporate strategies, enriching the dialogue surrounding equity
and sustainability, and ensuring that ESG priorities align closely with
authentic societal needs rather than purely corporate interests or opportunism
(Sætra, 2021; Yu et al., 2024). By firmly rooting ESG in community engagement
and transparency, companies can break free from the prevailing illusion of
compliance that currently pervades corporate practices.
5. Reforming the ESG Framework: A Path Forward
Reforming the ESG framework is not merely a desired goal; it
is an urgent necessity if the sustainability movement is to thrive sustainably.
This reform would entail a shift towards more rigorous standards that not only
assess corporate behavior based on intent but critically evaluate the actual
impact of such behavior on society and the environment (Wang, 2024). By
strictly evaluating and ranking companies based on transparent impact
assessments, rather than self-reported metrics, stakeholders can forge a path
toward achieving the core goals of ESG (Kim & Li, 2021; Wang et al., 2024).
Moreover, collaboration across sectors will play a crucial
role in actualizing impactful ESG outcomes. Governments, NGOs, and business
leaders must work together to establish a unified approach that drives
commitment and facilitates robust reporting standards that protect communities
and the environment (Teng et al., 2021; Duan et al., 2023). This united effort
has the potential to rewrite the narrative of ESG from one of superficial
engagement to one of profound societal contribution and accountability.
In conclusion, while ESG holds considerable promise in
reshaping corporate governance and pushing for a more sustainable and equitable
future, the current practices heavily skewed towards optics must be addressed.
This entails a reconstruction of ESG's foundational tenets to encompass
authentic, measurable impacts and stakeholder-driven decision-making processes,
fostering an era of transformative social responsibility.
Chapter 1 – The Illusion of Integrity: When Scores Conceal Harm
1.1 High Scores, Low Ethics – The Optics Trap
In the contemporary landscape of Environmental, Social, and
Governance (ESG) ratings, it has become increasingly evident that high scores
can be misleading indicators of actual corporate performance. Instead of
reflecting true adherence to ethical practices, many organizations achieve
impressive ESG ratings by prioritizing superficial compliance over substantive
action. This phenomenon, often described as the "optics trap," allows
companies—particularly those in high-polluting sectors—to present polished images
by selectively disclosing favorable information or by showcasing diversity
statements while continuing practices that are detrimental to environmental
sustainability and social justice Wong et al. (2022).
Such distorted representations shield corporations from
reputational damage that could arise from more profound ethical failings,
ultimately exacerbating issues such as environmental degradation and social
inequities. Research has shown that companies can amplify their ESG scores
through strategic disclosures that prioritize appearance over impact—this not
only erodes the credibility of ESG evaluations but also deepens systemic
injustices related to labor practices, environmental compliance, and community
displacement (Clementino & Perkins, 2020; (Escrig‐Olmedo et
al., 2019). In many instances, the ethical implications of actions are
overshadowed by the compelling narratives constructed around ESG achievements,
allowing corporations to evade accountability while masquerading as socially
conscious entities (Shobhwani & Lodha, 2023).
Therefore, if ESG frameworks are to serve their intended
purpose, they must prioritize ethical considerations over mere optics.
Transparency should outrank image cultivation; otherwise, the very instruments
designed to promote accountability risk becoming tools of deception (Escrig‐Olmedo
et al., 2019). The central question remains: how can stakeholders, including
investors and consumers, discern genuine commitment to ESG principles from
calculated posturing? This inquiry underscores the urgency for reform in how
ESG ratings are assessed and communicated, pushing for a model that rewards
authentic actions and real outcomes rather than polished reports.
1.2 The Metrics Mirage – Disclosure Without
Accountability
The lack of uniformity in ESG rating methodologies
contributes significantly to the current crisis of credibility regarding
corporate disclosures. Rating agencies differ markedly in how they evaluate ESG
performance, making it easier for companies to engage in selective data
representation that favors their interests (Ruan & Liu, 2021). For example,
a corporation may receive high praise for its emissions disclosures while
simultaneously perpetuating practices like forced labor or contributing to
deforestation in other regions (Narula et al., 2024).
This "metrics mirage" obscures systemic
injustices, primarily when financial materiality takes precedence over ethical
accountability. While corporations strive for higher ESG ratings to attract
investment and public favor, the underlying issues often remain hidden from
scrutiny. Studies indicate that without a standardized framework for assessment
and severe repercussions for misleading disclosures, ESG ratings can mislead
stakeholders concerning a firm's genuine commitments (Aich et al., 2021;
Sundoro et al., 2025). The lack of independent verification further complicates
matters, allowing firms to possibly furnish inflated data to sway perceptions
while failing to enact fundamental changes in their operational practices
(Wang, 2024).
If ESG is to realize its potential as a transformative force
within corporate governance, it must transcend the current limitations imposed
by a fragmented metrics system. By instituting stringent standards, transparent
verification processes, and holding companies accountable for their performance
against actual impacts—rather than self-reported data—the industry can promote
a more authentic connection between ESG ratings and the realities faced by
communities and the environment alike (Ye et al., 2023). Ultimately, addressing
fundamental flaws in disclosure paradigms will empower stakeholders to make
informed decisions and tangibly hold corporations accountable for their ESG
commitments.
1.3 Beyond the Numbers – Double Materiality and Ethical
Depth
A robust solution to the current issues within ESG reporting
lies in the adoption of the concept of double materiality. This approach
evaluates not only how environmental and social risks influence financial
performance but also how corporate activities impact societal inequities and
ecological systems (Tan et al., 2025). Specifically, organizations should be
assessed not solely on how diversity is represented in their workforce but also
on the inclusivity of their practices and decision-making processes. Additionally,
environmental impact assessments should extend beyond a corporation’s
headquarters to include the practices of outsourced suppliers (Li et al.,
2022).
Double materiality addresses the limitations inherent in
traditional ESG evaluations by recognizing the interconnectedness of financial
performance and broader societal and environmental implications. It emphasizes
the necessity for companies to engage with stakeholders—employees, local
communities, and advocacy groups—whose lives and environments are directly
affected by corporate operations (Teng et al., 2021). By incorporating feedback
mechanisms to understand the perspectives of impacted groups, organizations can
better align their practices with the aspirations of sustainable development
and social equity.
Implementing this frame of reference demands a
transformation in corporate culture, shifting from a narrow focus on financial
success to a more comprehensive appreciation of societal wealth. Real reform is
contingent upon listening to the voices of workers and the communities they
inhabit, thereby fostering genuine accountability in corporate practices that
resonate with the original aspirations for ESG (Feng et al., 2022). The
challenge remains: how to catapult the discussion of ESG beyond mere compliance
and into deeply rooted ethical commitments that yield meaningful societal
benefits.
1.4 Case Spotlight & Reflection – ESG Failure in
Practice
Consider a prominent global oil company, which might receive
an "AA" ESG score while simultaneously engaging in lobbying efforts
against climate policy and violating Indigenous land rights. This contradiction
exemplifies the discrepancy in how ESG ratings are often attributed based on
self-reported disclosures rather than accountable outcomes. The focus placed on
how risks are disclosed can overshadow the urgent necessity for tangible risk
reduction measures to protect both natural environments and social constituencies
(Indriani, 2024).
The initial inception of ESG was meant to align corporate
practices with social justice imperatives. However, as it stands, many firms
take advantage of the ease of crafting self-congratulatory reports that reflect
a priority on perception rather than action. Consequently, lack of integrity in
reporting diminishes the spirit of accountability that ESG aims to embody.
Until there is a decisive movement towards fortifying integrity—prioritizing
authentic ethical action over mere appearances—ESG is likely to remain a
diluted construct, failing to realize its transformative potential.
This chapter serves to underscore the path of reform that
must take place within existing ESG frameworks. By establishing a foundation
built on ethical integrity, standardized metrics, and genuine community
engagement, stakeholders can reclaim the essential principles that ESG was
originally designed to uphold. Moving forward, the focus must be on creating
systemic changes that promote real, measurable impact rather than superficial
accolades, bridging the gap between corporate responsibility and societal accountability.
Chapter 2 – From Compliance to Convenience: How ESG Lost Its Soul
2.1 The Birth of the Box-Ticking Culture
The evolution of Environmental, Social, and Governance (ESG)
practices has often begun within organizations as a responsive measure focused
primarily on regulatory compliance. Many companies find themselves in a phase
where the primary aim of ESG initiatives is to produce reports that satisfy
regulators rather than genuinely address stakeholder concerns. This box-ticking
culture emerges when ESG becomes an isolated function, delegated mainly to
communications or sustainability departments, and not fully integrated into the
organization’s strategic framework Lo & Kwan (2017). As a result,
initiatives are typically designed to merely pass audits, fostering a milieu
where compliance is valued over systemic transformation.
This approach can result in superficial adherence, where
companies emphasize meeting the minimum requirements of ESG standards without
committing to deeper, meaningful changes that might actually benefit their
communities or the environment. Such practices foster a corporate culture that
is more about appearance than performance, undermining the original intent of
ESG to drive ethical behavior and accountability (Feng et al., 2024). Studies
indicate that this manner of engagement often fails to cultivate a transformative
agenda in organizations, perpetuating an environment where real issues remain
unaddressed (Ramirez et al., 2022; .
The consequences of this compliance-driven approach can be
detrimental. Organizations that view ESG as merely a compliance exercise risk
not only their reputations but their long-term viability as stakeholders
increasingly demand transparency and genuine commitment to sustainability
(Nafisa et al., 2023). The challenge ahead is for businesses to reframe ESG
engagement beyond mere compliance, integrating these principles deeply into
their core strategies and operations so that they can generate real impact rather
than just appeasing auditors.
2.2 The Responsive Stage – Where Many Stop
In the landscape of ESG deployment, many organizations find
themselves comfortably ensconced in the "responsive stage," where the
goal is to do just enough to meet regulatory mandates without advancing their
ESG agenda or critically assessing the implications of their practices. As
regulations evolve—such as the European Union's Corporate Sustainability
Reporting Directive (CSRD) and the SEC’s new proposed rules—it has become
increasingly clear that a responsive approach now presents reputational and
financial risks (Possebon et al., 2024). Stakeholders, particularly investors,
are no longer satisfied with paperwork; they demand integrated governance
practices that reflect authentic commitment to ESG principles.
The imposition of more stringent regulations has sparked a
shift in expectations. Companies that remain stagnant in their efforts to
fulfill ESG obligations now face risks that can significantly affect their
business operations and market perceptions. Research has indicated that there
is a correlation between high ESG performance and reduced costs of capital,
which makes a compelling business case for companies to fully embrace robust
ESG strategies instead of simply adhering to baselines for compliance (Ramirez
et al., 2022; Teti et al., 2022). However, many companies still cling to
outdated approaches, fearing that genuine integration will reveal operational
inefficiencies or expose uncomfortable truths about their practices.
The integration of a more comprehensive ESG framework
enables organizations to navigate these emerging regulations effectively and
capitalize on changing market dynamics favoring transparency and genuine
ethical commitment. In doing so, companies can mitigate financial risks while
enhancing their reputations among increasingly conscientious consumers and
investors (Aleknevičienė & Stralkutė, 2023). Ignoring these evolving
demands risks relegating organizations to the sidelines in a growing global economy
where sustainability and corporate responsibility are intertwined with business
success.
2.3 Bureaucracy Over Purpose – When ESG Becomes Hollow
As organizations continue to prioritize compliance over
purpose, ESG initiatives often devolve into bureaucratic theater. This
phenomenon is characterized by a repetitive cycle of data collection, reporting
processes, and obligatory board meetings, executed with little introspection or
genuine impact on the company’s operations or culture (Zeng et al., 2025). When
ESG practices are disconnected from leadership and decision-making processes,
their potential to influence procurement, research and development, or
operations is severely diminished.
The result is a hollow representation of corporate social
responsibility, where reports are generated and filed with little meaningful
analysis or commitment to the values they purport to represent (Ramirez et al.,
2022; Liu et al., 2024). Firms may produce sustainability reports that are rich
in information and data but lack the critical narratives that connect those
figures to real-world impacts. Research has shown that without a genuine
connection to the corporate culture, such reporting often becomes a mere
formality rather than a chance for organizations to reflect on their practices
and strive for improvement (Zhang et al., 2024).
Moreover, this compartmentalized approach tends to create a
disconnect between ESG initiatives and core business strategies, rendering
sustainability discussions peripheral rather than fundamental to
decision-making processes. When ESG becomes symbolic rather than actionable,
organizations risk alienating employees, customers, and investors who seek
companies that embody integrity and purpose. To reverse this trend, there needs
to be an intentional effort to integrate ESG considerations into all facets of
corporate strategy (Feng et al., 2022). Doing so would reaffirm the importance
of sustainability within the company culture and, as a consequence, invigorate
the overall ambition of ESG with a renewed sense of meaningful purpose.
2.4 Section Reflection – The Rise and Dilution of ESG
The initial promise of ESG was to align capital with
conscience, allowing consumers and investors alike to support companies that
demonstrated genuine responsibility and commitment to environmental and social
justice. However, despite the emergence of organizations boasting high ESG
ratings, many have still been associated with striking abuses and environmental
damage. The inquiries into the dissonance between reported scores and actual
practices reveal that the current landscape of ESG metrics favors ease of
compliance over ethical robustness (Leng et al., 2023; Lisin et al., 2022).
The comfort derived from having high scores and the
associated accolades from rating agencies can often serve as a dangerous mask,
obscuring the ethical violations and harmful practices being overlooked.
Without tying ESG performance to meaningful impact and systematic integration
across all corporate arms, ESG risks diluting its original mission, which set
the stage for authentic accountability and socially responsible growth
(Markopoulos et al., 2023; Halbritter & Dorfleitner, 2015).
Ultimately, organizations must shift from a mindset of
compliance to one of integration, creating a cultural and operational embedding
of ESG principles. This transition won't only necessitate a reevaluation of how
ESG is perceived but will also require a cogent effort to reassess how it is
implemented. Reflecting on the core values of ESG can guide stakeholders back
to the foundation of aligning business objectives with societal values,
emphasizing the ethical imperatives over mere numerical scores. Only then can
ESG regain its integrity, reflecting a commitment to impact rather than optics
alone.
Chapter 3 – The Paradox of ESG Success
3.1 When High Scores Hide Low Ethics
The current state of Environmental, Social, and Governance
(ESG) ratings reveals an alarming dilemma: firms that achieve high ratings,
such as "AA," may simultaneously engage in unethical practices like
funding deforestation, profiting from exploitative labor, or evading taxes. In
this context, ESG scoring allows corporations to prioritize strategic image
management over genuine reform. The outcome is stark; while investment
portfolios may gleam with green accolades, ecosystems may suffer significant
degradation, and marginalized communities face undue hardships Cheung & Lai
(2023)Possebon et al., 2024).
Numerous studies illustrate that the superficial allure of
high ESG scores often conceals deeper ethical failings within organizations.
Companies have manipulated reporting structures to reflect favorable metrics
while continuing harmful operations behind closed doors (Clementino &
Perkins, 2020; Şahin et al., 2022). This phenomenon leads to a critical paradox
in ESG implementation. The illusion of accountability perpetuated by inflated
ESG ratings enables harmful corporate behaviors to flourish under the radar,
overshadowing actual contributions to sustainable practices (Annisa &
Hartanti, 2021).
As this paradox deepens, the reputation of ESG as a catalyst
for change is jeopardized. Stakeholders may feel misled, as the purported
benchmarks of ethical corporate behavior fail to translate into meaningful
action. For ESG to reclaim its integrity and true purpose, it must be recast as
a tool designed for genuine accountability rather than as a commodified success
that distracts from pressing realities of corporate misconduct (Niblock, 2024;
(Dzyuma-Zaremba, 2023).
3.2 The Black Box of ESG Ratings
The opacity of ESG criteria and the presence of bias in
ratings render ESG scores unreliable metrics for assessing corporate
responsibility. The inconsistencies in rating methodologies mean that companies
adept at crafting compelling narratives can often outscore organizations that
are instigating genuine change (Назарова & Лаврова, 2022; Shobhwani &
Lodha, 2024). This reliance on self-reported, unverified data not only detaches
ESG assessments from actual community experiences but also favors companies that
prioritize superficial compliance over substantive action (Dzyuma-Zaremba,
2023).
The implications of this black box approach to ESG ratings
are profound. As companies skillfully navigate the rating landscape by
providing selective disclosures that favor their images, the disconnect between
ESG performance measurement and real-world impact widens. This dynamic
highlights how ESG systems disproportionately protect the interests of those
with the resources to engage in effective public relations while sidelining the
needs of stakeholders who deserve accountability (Halid et al., 2023; Liu et
al., 2023).
To break free from the constraints of this black box, robust
frameworks must be developed that provide transparency in rating methodologies
and establish standardized criteria for assessing ESG efforts across sectors.
Such reforms would enable stakeholders to access credible and comparative
information, empowering them to make informed decisions based on both ethical
practices and genuine corporate behavior (Indriani, 2024).
3.3 Metrics That Miss the Moment
Many existing ESG frameworks prioritize criteria that are
simple to quantify—such as policy presence and disclosure frequency—at the
expense of assessing fundamental justice, resilience, and the tangible harms
inflicted on communities and ecosystems (Madison & Schiehll, 2021; Gidla
& Kumar, 2024). As climate crises intensify and social inequalities expand,
the disconnect between ESG ratings and the realities unfolding outside of
boardrooms becomes increasingly pronounced. The current system rewards compliance
without necessarily holding companies accountable for the real consequences of
their actions (Gao et al., 2022).
The predominance of such metrics renders ESG ratings not
only insufficient but also potentially irrelevant. Critics argue that the focus
on easily quantifiable data fails to capture the intricacies and intersections
of environmental and social justice, leaving pressing issues unaddressed (Wei,
2025). This void in meaningful evaluation reveals a systemic failure within ESG
frameworks, where superficial measurements can yield distorted perceptions of
corporate success and lead to misguided investment decisions (Fang, 2023).
To counteract this trend, ESG assessments must evolve to
encompass comprehensive, multi-dimensional indicators that address actual
impacts on society and the environment. This evolution should strive for a
broader understanding of resilience and justice within corporate practices,
ensuring companies are evaluated not solely on what they report but on their
substantive commitments to do good (Shaddady & Alnori, 2024).
3.4 The Risks of Standing Still
The dangers of stagnation in the ESG space cannot be
overstated; remaining complacent in an ever-evolving landscape invites
significant risks. Companies that fail to adapt to shifting societal
expectations and regulatory requirements face a multitude of consequences,
including legal penalties, exclusion from capital markets, and backlash from
increasingly discerning consumers (Ehlers et al., 2023). The reality is that
ESG is no longer simply a matter of compliance but one of survival in a market
environment that values genuine ethical behavior and proactive sustainability
measures.
As regulatory frameworks tighten and investors grow more
sophisticated, the future of ESG will belong to those organizations that
transition from mere symbolic compliance to substantive action. High-performing
companies can no longer afford to rest on their laurels; instead, they must
actively seek ways to integrate ESG considerations into their core strategies,
operations, and cultures (Keeley et al., 2022). Those that continue to
prioritize optics over action risk not only their reputations but also the stability
of their business models in a market that scrutinizes ethical commitments
increasingly (Wedajo et al., 2023).
In conclusion, the paradox of ESG success lies in the
disheartening reality that high ratings can mask deep ethical failings. To
realign ESG with its foundational goals, significant reforms are necessary in
measurement and accountability frameworks. Until substantive action is
intertwined with ESG scores, the potential for genuine progress will remain
stifled, and the ultimate goal of promoting sustainable and equitable practices
will remain elusive.
Chapter 4 – The Missing Stakeholders: Who ESG Leaves Out
4.1 ESG Without the People
The existing framework of Environmental, Social, and
Governance (ESG) practices frequently overlooks the voices of those most
affected by corporate actions—namely, workers, farmers, and Indigenous peoples.
The current ESG model skews heavily toward shareholder risk assessment, often
sidelining social rights and the lived experiences of individuals and
communities impacted by corporate decisions Aliani et al. (2024). The omission
of these critical stakeholders from both the design and evaluation processes of
ESG frameworks perpetuates a narrative that prioritizes profits over people and
environmental health.
Incorporating the perspectives and lived realities of these
communities into ESG frameworks is essential for addressing systemic injustices
and ensuring that corporate actions align with ethical standards rather than
mere regulatory compliance (Cohen & Zhu, 2024). This requires a fundamental
shift in how ESG is understood and implemented—moving it from a distant concept
focused mainly on financial returns to a deeply rooted commitment to societal
welfare and environmental responsibility (Wang et al., 2023). As various
studies highlight, when stakeholders are actively engaged in shaping ESG
policies, the outcomes are far more reflective of the actual impacts on society
and the environment (Arayssi et al., 2020).
It is crucial for ESG initiatives to center the voices of
those parties most affected by corporate practices, thereby creating inclusive
systems that reflect diverse interests. Failing to do so undermines the
legitimacy of ESG efforts and risks perpetuating harm to vulnerable groups,
failing to deliver on the promises of sustainability and social justice
encapsulated in the original ESG ethos (Kölbel et al., 2020).
4.2 From Investor Logic to Impact Logic
Currently, ESG practices reflect a predominant
"investor logic," focusing on quantifying risks and minimizing
liabilities while often sidelining the broader impacts of corporate actions on
communities and the environment. This perspective prioritizes financial returns
linked to risk assessment, neglecting the tangible social and environmental
consequences caused by corporate operations (Escrig‐Olmedo et
al., 2019). What is critically needed is a paradigm shift towards "impact
logic"—a framework that emphasizes measuring lived
outcomes, prioritizing restorative practices, and redefining success through
the lens of justice (Reber et al., 2021).
By adopting impact logic, ESG ratings can evolve beyond mere
reflections of compliance and financial risk. They can begin to address the
genuine ramifications of corporate actions on societal welfare and ecological
health. Studies assert that when organizations embrace this orientation, they
become better positioned not only to fulfill ethical obligations but also to
enhance their competitive advantage in a marketplace increasingly demanding
corporate social responsibility (Bruno & Henisz, 2024; Chimbi & Jita,
2021).
Reimagining ESG through the lens of impact can help ensure
that it serves the public good rather than solely private interests. This
requires stakeholders—especially investors and corporate leaders—to rethink
their definitions of value and success to include active contributions toward
social equity, environmental stewardship, and community resilience (Buniamin
& Ahmad, 2018).
4.3 The ESG Data Divide: Whose Metrics Matter?
The predominant lack of representation in ESG narratives
typically sidelines communities impacted by extractive practices, as most data
within ESG frameworks is company-controlled, rarely verified, and often
unaudited (Wang et al., 2022). This data divide exacerbates the disconnect
between what corporations report and the experiences of those directly affected
by their practices. When data is largely produced and controlled by companies
for self-affirmative narratives, it fails to provide a full, comprehensive
account of the actual impacts on local communities and the environment (Wang et
al., 2023).
For ESG frameworks to receive credibility, it is imperative
to incorporate participatory metrics shaped by the communities directly
impacted by business practices (Tan et al., 2024). This would involve
integrating local data, validating information through third-party assessments,
and ensuring that the communities involved have a say in how their experiences
influence corporate ESG strategies (Chevrollier et al., 2020; Ge, 2024). Such
reforms could radically enhance the authenticity of ESG evaluations, making
them more reflective of the realities on the ground rather than corporate
self-promotion.
Moreover, democratizing ESG data ensures inclusivity in
decision-making processes within organizations. By elevating the voices of
marginalized communities in the creation of ESG metrics, companies can align
their business practices with broader social and environmental goals—a
necessity to mitigate risks and build sustainable futures for both the
organization and the populations it affects (Baines & Hager, 2022).
4.4 Why Moving Forward Matters Now
Transitioning to an inclusive ESG framework is not merely an
ethical obligation but also a strategic imperative for organizations seeking
resilience and sustainable growth. Companies that prioritize stakeholder
engagement and center their strategies around inclusive ESG practices often
outperform those that remain stagnant, potentially facing increasing legal
penalties, consumer backlash, and capital exclusion in the absence of
responsive action (Bachtiar & Arief, 2024; Aureli et al., 2020).
As organizations integrate stakeholder voices into their
strategies, they stand to attract purpose-driven talent, cultivate higher
levels of employee satisfaction, and enhance their overall reputation in the
market (Cicchiello et al., 2022; Horobeț et al., 2024). Research consistently
demonstrates that companies committed to robust ESG practices experience better
financial performance and longer-term viability in the face of challenges
resulting from rapidly evolving market conditions (Adams & Abhayawansa, 2022).
Thus, addressing the missing stakeholders within the ESG
conversation is not only a matter of social justice but also a vital strategy
for amplifying organizational success in an increasingly conscientious
marketplace. Companies that deliver on their commitments to engage stakeholders
substantively will be well-positioned to navigate the complex demands of future
global business challenges (Liu & Xie, 2024).
In conclusion, prioritizing stakeholder inclusion in ESG
frameworks is essential to reclaiming the integrity and purpose that ESG
initially promised. Enabling communities to have a voice in shaping ESG
narratives and metrics ensures that corporate practices align more closely with
societal needs and ecological realities, fostering a sustainable future for all
parties involved.
Chapter 5 – Reclaiming ESG: Truth, Justice, and Transformation
5.1 What Comes After ‘Responsive’?
The journey of Environmental, Social, and Governance (ESG)
practices is continuously evolving, with many organizations transitioning from
basic compliance to a more integrated approach. A notable sign of ESG maturity
is the emergence of leadership that demands better quality data, promotes
cross-departmental collaboration, and integrates ESG considerations into
enterprise risk models. This progression reflects a fundamental shift; moving
forward means linking ESG to a company's mission rather than merely focusing on
profit margins Ramadhan et al. (2023).
Companies that are embracing these signs of maturity
illustrate how ESG can be leveraged as a transformative force, driving
meaningful change rather than serving as a checklist of compliance measures. By
embedding ESG into their core strategies, organizations not only fulfill
ethical obligations but also open pathways for innovation, enhanced
performance, and improved stakeholder engagement (Atif et al., 2022). The
necessity to connect the essence of ESG with corporate missions emphasizes that
sustainable growth can align with long-term profitability, ensuring ESG becomes
a fundamental aspect of business operations.
As firms recognize the interconnectedness of ESG metrics and
broader organizational goals, they establish frameworks that promote holistic
assessments of risk and opportunity. This integrated approach not only furthers
compliance but fortifies a corporation's commitment to authentic social and
environmental stewardship, positioning them favorably in an increasingly
conscious market (Mathath et al., 2024). In doing so, businesses can cultivate
resilience in the face of challenges, align operational strategies with
stakeholder expectations, and execute actions that contribute to a sustainable
future for all.
5.2 Redesigning ESG from the Ground Up
A meaningful redesign of ESG frameworks requires bold shifts
not merely in metrics but in organizations' underlying philosophies (Ivașcu et
al., 2022; Alkatheeri et al., 2023). Achieving transformative ESG practices
means aligning them with global standards, actively listening to stakeholders,
and embedding ESG accountability across governance and operations. It's
essential to recognize that this is not about creating more metrics but about
developing meaningful ones that genuinely reflect the impact of corporate
activities (Jhunior et al., 2025).
Organizations must establish transparent and reliable
criteria for measuring ESG performance while being anchored in community
engagement and local realities. This necessitates a departure from the
top-down, purely quantitative approaches that have often characterized ESG
evaluations. Instead, companies must seek to co-create metrics with affected
communities, ensuring that their assessments encompass a plethora of lived
experiences and cultural contexts (Lichtenthaler, 2023; Sari et al., 2024).
This collaborative approach can enhance mutual trust between corporations and
stakeholders, fostering an environment in which ESG goals are more effectively
pursued.
Additionally, by redesigning ESG frameworks to include a
diverse range of perspectives, companies can cultivate a greater awareness of
systemic inequalities and environmental challenges they may contribute to, thus
fostering a culture of accountability and continuous improvement. In doing so,
organizations can enhance strategic foresight, enabling them to anticipate
stakeholder concerns and actively engage in addressing societal and
environmental issues (Iamandi et al., 2019).
5.3 Reclaiming Community Oversight in ESG
For ESG frameworks to gain credibility and relevancy, there
is an urgent need to establish mechanisms for community oversight that become
standard practice. Citizen audits, participatory scorecards, and frontline
validation must be integrated into the ESG evaluation processes to ensure that
corporations are held accountable not only to their shareholders but also to
the very communities that are affected by their operations (Habermann, 2021;
Solaimani, 2024).
ESG without community feedback is inherently incomplete;
effective governance demands a justice-oriented approach where communities
affected by corporate actions co-author metrics and assessments that capture
their realities. In their absence, corporate narratives risk becoming detached
from actual impacts, undermining the purpose of ESG efforts (Ragazou et al.,
2022).
Furthermore, engaging communities in the ESG evaluation
process allows for the integration of nuanced insights that routine reporting
often omits. Research has shown that this collaborative approach can enhance
the accuracy and relevance of ESG assessments while reinforcing corporate
commitments to social responsibility (Tan et al., 2024). By centering community
voices, organizations can foster greater transparency, improve stakeholder
trust, and ultimately align their ESG initiatives with broader societal goals.
5.4 Signals You’re Ready to Advance
Organizations that demonstrate readiness to advance their
ESG practices exhibit several key characteristics: regular inclusion of ESG
discussions in strategic meetings, the emergence of informal ESG initiatives,
and a growing acknowledgment among leaders of ESG as a reputational and ethical
imperative. Now is indeed the time for action (Saini et al., 2021).
When ESG topics permeate strategic conversations, they
signal an organizational commitment to proactively engage with issues that
could affect enterprise performance and stakeholder relations. Research
indicates that organizations prioritizing ESG are often better positioned to
navigate regulatory pressures, consumer demands, and emerging trends in
sustainability (Moreira et al., 2023).
Adopting a mindset oriented toward active ESG advancement
not only cultivates a culture of responsibility but also unlocks opportunities
for innovation and resilience. Forward-thinking organizations are ready to
break free from outdated frameworks, embracing a transformative approach that
elevates the role of ESG in their strategic endeavors and fosters deeper
engagement with all stakeholders integral to their missions (Atif & Ali,
2021; Makhdalena et al., 2023).
In summary, reclaiming and revitalizing ESG requires a
commitment to truth, justice, and transformation. By centering stakeholder
voices, fostering impactful measures, and integrating community oversight,
organizations can develop ESG practices that resonate with their foundational
goals and drive sustainable change across society and the environment.
6. Conclusion: From Illusion to Integrity
6.1 The Score Is Not the Story
In evaluating Environmental, Social, and Governance (ESG)
practices, it is crucial to acknowledge that a high score does not inherently
equate to high standards of ethical and sustainable behavior. Many companies
have successfully achieved favorable ESG ratings while concealing harmful
practices behind polished reports, leading to the notion that the score is not
the definitive narrative Triwacananingrum et al. (2024)Feng et al., 2024). For
ESG to be genuinely transformative, it must emphasize consequences over comfort
and prioritize truths that reveal the actual impact of corporate actions on
society and the environment (Gangi et al., 2024).
This suggests a critical reevaluation of how ESG performance
is reported and assessed. Stakeholders must demand transparency and
authenticity, ensuring that ratings reflect real-world ethical practices rather
than merely allowing corporations to engage in greenwashing (Chen, 2025).
Ultimately, the narrative surrounding ESG must shift from a focus on what looks
good to what does good, anchoring the evaluation in tangible outcomes that
contribute to social and environmental justice rather than superficial metrics
or appearances (Юй, 2025).
6.2 ESG Isn’t a Destination. It’s a Discipline
A fundamental truth recognized by sustainable companies is
that ESG is not a static endpoint but a continuous discipline that requires
ongoing reflection, restructuring, and recommitment to genuine improvement
(Ahuja, 2024). To thrive in today's rapidly changing socio-economic landscape,
organizations must understand the dynamic nature of ESG practices, embracing it
as an iterative process rather than a one-time initiative (Gong, 2024).
Effective integration of ESG into business operations
demands a proactive mindset, where companies regularly assess their impact and
adapt strategies accordingly. By treating ESG as a discipline informed by
stakeholder feedback and community engagement, organizations can foster a
culture of accountability and integrity that resonates with broader societal
values (Fang, 2023). This understanding positions ESG efforts not only as a
compliance requirement but as a core component of corporate governance that drives
sustained value creation for all stakeholders (Yurieva & Shevchenko, 2024).
6.3 From Policy to Performance
For ESG frameworks to evolve effectively, the focus must
shift from policies existing solely on paper to actual performance in practice.
As highlighted in various studies, trust cannot be manufactured— it must be
earned through consistent action and accountability (Zatonatska et al., 2024;
Bell & Patt, 2022). Companies that anchor their ESG commitments in
demonstrable performance metrics, reflected in their day-to-day operations and
decision-making processes, establish a robust foundation for stakeholder trust
and engagement.
This necessitates a commitment to transparency and a
willingness to participate in participatory frameworks where community feedback
informs corporate strategies (Chen, 2024). In doing so, organizations can
bridge the gap between policy declarations and actual behavior, ensuring that
their ESG efforts resonate with stakeholders and authentically contribute to
societal good. As the ESG landscape continues to evolve, it is imperative for
businesses to integrate these principles dynamically, adapting to emerging
trends and heightened expectations from investors and consumers alike (Li &
Jung, 2023; Dey, 2025).
Ultimately, reclaiming ESG involves fostering a culture of
integrity that values truth and accountability above all. By adhering to these
principles, organizations can transform their impact on the environment and
society, paving the way for a more sustainable and ethically grounded future.
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